In the world of travel, especially in the era of online booking platforms like Airbnb, Booking.com, or Vrbo, guest reviews can make or break a host’s reputation. A single bad review from a B&B (Bed and Breakfast) guest
can sting—not just emotionally,
So, have you ever gotten a bad review from a B&B—and what was it for? Here’s the story, the reasons, and most importantly, the takeaways.
1. The Story: When a 4-Star Review Felt Like a Disaster
Have you ever got a bed review from a B&B & what was it for?
Let’s start with a real story from Rachel, a B&B host in Cornwall, England.
“I’ve been running my seaside B&B for over 6 years, and I take pride in offering fresh breakfast, spotless rooms, and a cozy experience. But one summer, I got a 2-star review from a guest who complained the seagulls were too loud at 5 AM. I was heartbroken.”